Last updated: May 5, 2025
Gaslight Square Animal Hospital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at gaslightvet.com, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Contact information – such as your name, phone number, email address, and mailing address when you submit a form, request an appointment, or contact us directly.
- Pet information – details about your pet(s) relevant to providing veterinary care.
- Usage data – general information about how you interact with our website, including pages visited and browser type, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Communicate with you about your pet’s care
- Send appointment reminders and follow-up messages
- Respond to your questions and requests
- Improve our website and services
SMS / Text Messaging
If you provide your mobile phone number and opt in to receive text messages from us, the following applies:
No mobile opt-in data or numbers will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect the rights and safety of our clients, patients, and staff.
Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Please note that some portions of our site may not function properly without cookies.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites (such as our online pharmacy or appointment scheduling platform). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Gaslight Square Animal Hospital
10516 Watterson Trail, Suite 100
Louisville, KY 40299
Phone: (502) 267-6613
Cookies
Third-party cookies and tracking technologies
The cookies described above are set by Gaslight Square Animal Hospital itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.
A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.
Information collected as you browse
When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.
Categories
Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.
Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.
Analytics. Measures which pages are read and how people move through the site, so it can be improved.
Marketing. Advertising, retargeting and working out which campaigns brought people here.
Your choices
Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:
Cookie disclosure last reviewed: August 14, 2026.